emotionally hurt or upset or annoyed

Feeling or expressing sympathy or pity, Grieved for the loss of some good; pained for some evil; feeling regret; -- now generally used to express light grief or affliction, but formerly often used to express deeper feeling, Poor, sad or regrettable, interjection_ Expresses regret, remorse, or sorrow, Used as a request for someone to repeat something not heard or understood clearly, noun_ The act of saying sorry; an apology